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Terms and Conditions

We've put together all the general conditions that apply when you visit or use this website. Access to the "Switch the Future" website is granted on the basis of these terms and conditions. If you have any further questions, you can contact us at any time.

By accessing this website, you are accepting these terms and conditions. Western Power, Synergy and Horizon Power working together as the "Future Energy Alliance" (FEA), reserve the right to change these terms and conditions from time to time at our sole discretion. You should check this section of the website from time to time to see if any of the changes affect you.

Copyright claim

This website and its contents are copyright. Except as permitted under the Copyright Act 1968 (Commonwealth of Australia), and as set out below, no part of this website and its contents may be reproduced by any process, electronic or otherwise, without the specific written permission of the FEA.

Permitted use of copyright material

Except as expressly prohibited on this website, you are permitted to view, copy, print and use documents within this website, subject to the following:
The use of the information must be for your own personal and non-commercial use relating to your own energy consumption. You may use the information to improve your own energy efficiency but you must not repackage the information or sell it or provide it to others for commercial purposes.

You must not modify any of the documents or graphics within this site. The FEA may revoke this permission at any time and you shall immediately stop your activities related to this permission.

You must not delete any references to the FEA, trademarks owned or used by the FEA or its copyright claims and disclaimers, in the information.

The permission above does not include permission to copy the design and layout of this website for your own (or any other) website or for commercial purposes. Those elements of the website are protected by copyright law and other laws, and may not be copied or imitated in any manner.

Switch the Future, SwitchtheFuture and associated images are registered trademarks used by the FEA under licence from Synergy. Nothing in these terms and conditions grants or confers on you or anybody else the right to use or apply any trademark owned or used by the FEA, Western Power, Synergy or Horizon Power.


The FEA does not make any representation, guarantee or warranty, express or implied that the contents of this website are or will be accurate or that reasonable care has been or will be taken by the FEA in compiling, preparing or updating this website. This website may contain inaccurate, incomplete and outdated information and you should seek and rely upon your own independent enquiries, assessment and advice in relation to any advice or information contained in this website.

To the extent permitted by statute, no liability (whether in negligence or tort, by contract or under statute or otherwise) is accepted by the FEA or any of its members by reason of or in connection with this website or by any purported reliance thereon. By accessing or using this website you agree to irrevocably release the FEA and each of its members from all claims, actions, damages, judgements, losses, remedies or matters whether in tort, contract or under statute or otherwise, to the maximum extent permitted by law.


The FEA may make changes to this website and its contents (including, without limitation, information, publications, prices, technical specifications, and product offerings) at any time and without notice.


Hypertext links (links) can be made from third-party websites to this website subject to the following conditions:
Alterations cannot be made to this website's contents and web pages from this website, content cannot be contained within a frame within a non-FEA website.

This website contains links to third-party websites which are not under the control of the FEA and the FEA is not responsible for the content of any linked site. If you access a third party site from this website, then you do so at your own risk. The FEA provides these links only as a convenience and the inclusion of the link does not imply that the FEA endorses or accepts any responsibility for the content of those third party sites.

Solar Comparison 

Your estimated household consumption data is based on your energy consumption from the grid, your energy exported to the grid, size of the PV system and the number of kilowatt hours of energy generated on a daily basis during summer. As an estimated generation of hours is used, your actual consumption may vary from the figure displayed. 

Savings/Cost/Wastage Calculations

The savings figures shown on this website are potential annual savings based on the Synergy Home Plan™ (A1) and the Horizon Power residential (A2) price 24.8866 cents (inc GST) (correct as at 1 July 2012) and are indicative only. Actual costs can vary greatly based on the size, star rating, age, efficiency of individual appliances and standby power. All costs and prices stated are inclusive of GST. Savings calculations on this website are provided by Synergy and Western Power unless otherwise noted. 

Indicative total savings provided in the Switch the Future Plan are calculated based on electricity consumption data provided by and manufacturer’s product specifications.

“Your usage” data provided in the Switch the Future Plan relies on users inputting their customer account number. Customer usage data provided is calculated for households by taking the average annualised consumption of the customer account based on 12 months’ billing history and comparing it to other households with a similar number of bedrooms and bathrooms, and also against the Perth median annual consumption.  As average annualised figures are used, your actual consumption history may vary from the figure displayed.

The assumptions behind the calculations provided on this website outside the Switch the Future Plan are listed below.

“Leaving your TV on standby could cost you $150p.a.” – based on the assumption that standby power for a household is 84W, with two or more small appliances left on (radio clock and modem).  Source:

“Using the AC instead of fans could cost you $200 this summer” – based on 3kW a/c system operating for 300 hours per year being exchanged for three 65W fans operating for the same amount of time.  Size of A/C is based on average size of a/c in PSC DLC trial and informed by the significant amount of a/c stock pre-MEPS in 2008.  Source:

“Using the dryer instead of the line could cost $95p.a.” – based on an average of 60 cycles per annum.  Average dryer size rated under MEPS is 250kWh for 52 cycles pa.  Assumption is a 288kWh for 60 cycles pa.  Source:

“2 people having showers longer than 4mins could cost you $170p.a.” – based on 22% of total household water is used in the shower. Assuming that by two household members reducing their showers from 8 minutes to 4 minutes with a 3,000kWh electric storage hot water system.  Source:

“Washing your clothes in hot water could cost you $160 p.a.” – based on median consumption data of a 7.5kg capacity top loader washing machine with a dual water connection (i.e. hot and cold water tap connections), used once per day with the assumption the household has an electric hot water system. Source:

“If your storage hot water system is running above 60° you could be wasting $70p.a.” – based on the assumption that reducing water temperature by 5.6° can reduce water heating energy consumption by 3% to 5%.  Hence, for a 20° reduction the energy consumption is reduced between 11% to 18%.  The calculations assume a low-range 11%.  The electric storage system is assumed to be 3,000kWh Source:

“Leaving the second fridge on is costing you more than you think, $230p.a.” – based on the median consumption data of a typical upright refrigerator sold in Australia around 2005 with a capacity greater than 450L. Source:

“Using 10 old style downlights could be costing you $150p.a.” – based on replacing 50w halogen downlights with 6W LED downlights with average use of 4 hours per light per day, 365 days per year.  Savings represented are electricity savings only and do not include the cost of purchasing new globes. Sources: